Warranty & Support Center

We're here to help!

Business Hours 

  • Monday through Thursday - 10am-6pm Eastern Time

Support & Contact

  • Live Chat & Service Hours - Monday through Thursday - 10am-6pm Eastern Time
  • Contact us via the live chat button at the bottom of any page
  • You can also CLICK HERE to start/resume a live chat with us. 
  • Contact us via email - support@inpixifytech.com

Standard Order + Economy Shipping

  • Orders are generally built and shipped within 1-2 weeks after receiving payment
  • Transit time is generally 3-7 business days

        Returns

        • All computer systems include a 15 day return policy.
        • Returns are reviewed case by case and begin when your shipment is delivered
        • Contact us for return instructions.  
        • You are responsible for packaging and shipping to us. (We recommend keeping the original box and packing materials)

        90-Day Pre-Owned Computer Warranty

        • Covers 100% parts and 100% labor for repairs. Coverage begins from date of purchase.
        • You are responsible for packaging and shipping to us. (We recommend keeping the original box and packing materials)
        • Covered parts include (power supply, motherboard, graphics card, processor, cooling fans and pumps, memory modules, hard disk drive, solid state drive, optical drive). 
        • Does not cover user data or software related issues
        • Does not cover physical or cosmetic damage to system components or chassis. This includes drops, spills, tampering, overclocking etc. 
        • Coverage including and outside of the listed parts will be reviewed on a case by case basis after diagnosis.

        Extended Warranty (Optional Purchase)

        • Covers 100% parts and 100% labor for repairs. Coverage begins from date of purchase.
        • You are responsible for packaging and shipping to us. (We recommend keeping the original box and packing materials)
        • Covered parts include (power supply, motherboard, graphics card, processor, cooling fans and pumps, memory modules, hard disk drive, solid state drive, optical drive). 
        • Does not cover user data or software related issues
        • Does not cover physical or cosmetic damage to system components or chassis. This includes drops, spills, tampering, overclocking etc. 
        • Coverage including and outside of the listed parts will be reviewed on a case by case basis after diagnosis.

        1 Year New Computer Warranty

        • Covers 100% parts and 100% labor for repairs. Coverage begins from date of purchase.
        • You are responsible for packaging and shipping to us. (We recommend keeping the original box and packing materials)
        • Covered parts include (power supply, motherboard, graphics card, processor, cooling fans and pumps, memory modules, hard disk drive, solid state drive, optical drive). 
        • Does not cover user data or software related issues
        • Does not cover physical or cosmetic damage to system components or chassis. This includes drops, spills, tampering, overclocking etc. 
        • Coverage including and outside of the listed parts will be reviewed on a case by case basis after diagnosis.